Refund policy

There is a no-refund policy. There is no warranty.
You can always contact us for any return question at mycrossbeads@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
There are no exchanges on orders already shipped or delivered. 

Refunds
There is a no refund and no return policy. Items are custom made to order.